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Frequently Asked Questions
Everything you need to know about ordering, delivery and trade accounts. Can't find your answer? Get in touch with our team.
Register online with your business details and VAT number. Our team verifies most trade accounts within 24 hours, after which you'll get access to trade pricing and next-day delivery.
Yes — Chelsea Florals is a wholesale-only supplier. We ask for proof of trading, such as a business registration number or VAT number, when you register.
Our minimum order value is £50 excluding delivery. There's no minimum stem count per line, so you can mix and match varieties freely.
Yes, up until our daily cut-off time of 6pm for next-day delivery. Contact your account manager or our support team and we'll update it for you.
We deliver nationwide from our base at New Covent Garden Flower Market. Mainland UK orders placed before 6pm qualify for next-day delivery.
All stems are cold-chain packed and shipped in temperature-controlled vehicles, arriving hydrated and ready to use.
Absolutely — reach out to our buying team with your request and we'll do our best to source it for your next order.
We accept all major credit and debit cards, and offer 30-day trade credit accounts subject to approval.
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